Terms and Conditions
Welcome to iWhale.com. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read these terms carefully before making any purchase or using our services.
General Provisions
- iWhale.com (“Provider”) is a New York-registered company offering domain registration, web hosting, SEO, network security, and other digital services.
- These Terms and Conditions (“Agreement”) govern your use of our services and website. By using our services, you confirm acceptance of this Agreement.
- Contact email: support@iwhale.com
Scope of Services
- Domain Registration and Transfer:
- Domains are registered on a first-come, first-served basis and subject to availability.
- Domain transfers must comply with ICANN regulations.
- Digital Packages:
- Each package’s features and pricing are detailed on the website.
- Subscriptions renew automatically unless canceled.
- Website Services:
- Includes hosting, website development, and WordPress setup.
- iWhale.com is not liable for third-party plugins or tools used on your website.
- SEO Services:
- Includes content strategy, plugin setup, and keyword tracking.
- Although we will make every effort to improve your website’s ranking, we cannot guarantee specific results due to the complexity and variability of search engine algorithms.
- We are not responsible for any penalties incurred due to violations of Google policies by the client.
- Network Security:
- Security services include shared and fixed IP security suites and password management.
- Clients are responsible for adhering to recommended security practices.
Payment Terms
- All services must be prepaid via credit card through our secure checkout system.
- Subscription fees will be charged automatically on renewal dates.
Refund and Cancellation Policy
- Both parties may terminate services with a 30-day written notice.
- Refunds are available only for eligible services as per our refund policy.
- Domain registration and transfer fees are non-refundable.
Confidentiality
- Both parties agree to keep each other’s business secrets confidential during and after the collaboration.
Intellectual Property
- All content, software, and materials provided by iWhale.com are protected under copyright laws.
- Clients retain ownership of their website content and data.
Modification of Terms
- We reserve the right to modify these Terms and Conditions at any time. The updated terms will be posted on our website.
Limitation of Liability
- iWhale.com is not liable for:
- Downtime caused by third-party providers or maintenance.
- Loss of data due to hacking, negligence, or client misuse.
- Maximum liability is limited to the fees paid by the client for the specific service.
Privacy Policy
- iWhale.com’s use of personal data is governed by our Privacy Policy, available here.
- Clients are responsible for ensuring GDPR or other regional compliance for their own users.
Termination
- Both parties may terminate this Agreement with a 30-day written notice.
Dispute Resolution
- Both parties agree to resolve disputes through negotiation or mediation before pursuing legal remedies.
- Jurisdiction is determined by the location of iWhale.com’s headquarters in New York
Acceptance By using our website or services, you agree to these Terms and Conditions. For questions or concerns, please contact us at support@iwhale.com.
